We are writing to inform you about an unexpected outage at our Dallas Data Center. A severe storm caused significant power issues, which damaged one of our disks.
We understand how frustrating and inconvenient this situation is for you, and we want to assure you that our team is working diligently to minimize the downtime and restore services as quickly as possible.
Currently, we do not have an estimated time for the full restoration of services, but we are closely monitoring the situation and will keep you updated with any new developments. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this challenging time.
If you have any questions or need further assistance, please do not hesitate to contact our support team.
